Intro
Welcome to Rasas Publications. We value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our services, including purchasing books, digital publishing, or subscribing to our email newsletters
Information We Collect
We collect two types of information in order to provide you with the best possible service:
Information You Provide Directly to Us
- Account and Purchase Information: Full name, email address, phone number, shipping address (for the delivery of printed books), and billing details.
- Author Information (if you are an author): Manuscripts, biography, bank account details for royalty payments, and a copy of your passport (if required for legal verification purposes).
Information We Collect Automatically
Cookies, IP address, browser type, the pages you visit on our website, and the date and time of your visits.
How we use your information
We use the information we collect for the following purposes:
- Processing Orders: Shipping printed books and providing download links for digital (e-books) or audiobooks.
- Communicating with You: Sending order updates, responding to your inquiries, and providing news about new releases and cultural publications (with your consent).
- For Authors: Evaluating submitted manuscripts, managing publishing agreements, and administering royalty payments.
- Improving Our Website: Analyzing how our website is used to enhance the user experience and protect the site against fraud.
Sharing Your Information With Third Parties
We do not sell or rent your personal information to third-party marketing organizations. We only share your information with trusted third parties as necessary to operate our website and provide our services, including:
- Shipping and Delivery Providers: To deliver your purchased books to your doorstep.
- Authorized Payment Gateways: To securely process your payments. We do not store your credit or debit card information on our servers.
- Legal Authorities: When required to do so under the applicable laws and regulations of the Arab countries in which we operate.
Data Security
We implement strict technical and organizational security measures, including SSL encryption, to protect your personal information from unauthorized access, alteration, disclosure, or misuse. However, please be aware that no method of data transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights as a User
In accordance with the applicable personal data protection laws in the Arab countries where we operate, you have the right to:
- Access the personal information we hold about you and request a copy of it.
- Correct or update any inaccurate or incomplete personal information.
- Request the deletion of your personal data, unless we are legally required to retain it (for example, due to pending financial transactions or other legal obligations).
- Unsubscribe from marketing communications at any time by clicking the "Unsubscribe" link included at the bottom of any marketing email.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or to comply with applicable laws and regulations. Any updates will be posted on this page, and the "Last Updated" date at the top of this Privacy Policy will be revised accordingly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, we would be happy to hear from you. You can contact us at:
Email:admin@rasas.pub